Our client is now looking for a highly motivated and dynamic Project Manager that will work with new and existing external customers, the Project Managers of the Programme Office, Sales Team and IT Department to extend its market leading product proposition.

Role Summary:

Reporting directly to the Head of Programme Office, the Project Manager is accountable for the implementation and delivery of assigned projects to the Company’s internal and external clients. 

The Project Manager will work as a member of the Programme Office team to ensure key deliverables are met. Responsible for your individual performance targets and working with the various internal and external clients to deliver a Product Roadmap, you will have a direct impact on the Company’s revenue through evolving requirements.

Key performance targets will be:

• Accountable for delivery of assigned projects to time, budget and quality, subject to

change control.

• Support the PgMO team members in all aspects of project analysis and implementation

against the online/mobile roadmap for the company.

• Support Business Analysts in eliciting requirements using interviews, document analysis,

requirements workshops, surveys, site visits, business process descriptions, use cases,

scenarios, business analysis, task and workflow analysis.

• Critically evaluate information gathered from multiple sources, reconcile conflicts,

decompose high-level information into details, abstract up from low-level information

to a general understanding, and distinguish user requests from the underlying true

needs.

• Proactively communicate and collaborate with external and internal customers to drive

and deliver the following artefacts as needed: Project Plans, Gantt charts, change

management lifecycle documents.

• Utilize your experience in using enterprise-wide project methodologies.

• Identify, track and resolve Risks, Issues and Actions for assigned projects.

• Successfully engage in multiple initiatives simultaneously, working to agreed project

priorities.

• Drive and challenge business units on their assumptions of how they will successfully

execute their plans and commitments, leading by example to encourage commitment

from the wider team to deliver to challenging timescales.

• Strong analytical skills required, including a thorough understanding of how to interpret

customer business needs and translate them into application and operational

requirements.

• Collaborate with developers and subject matter experts to establish the technical vision

and analyse trade-offs between usability and performance needs.

• Be the liaison between the business units (Internal and External clients), technology

teams and support teams, taking responsibility as the primary point of contact for

assigned external clients for any project related work/service requests and to manage

customers’ expectation towards feasible project delivery

Essential Skills, Experience and Attributes;

• Minimum 3-5 years of relevant roles as a project manager assistant or project manager

of internal projects, preferably within the electronic payment processing industry.

• Experience of working within small project teams (< 12) on international projects with

remote business users.

• Working experience with project templates (Microsoft Project) and process

management tool, project charters.

• Must have Solid Interpersonal skills /Communication (written and verbal) skills to C

Level.

• Are knowledgeable about various sales channels, methodologies, and pricing practices

specific to the payment processing space and can demonstrate diversity.

• Experience of working under pressure and to tight deadlines.

• PRINCE 2, Agile experience preferential.

Relationships (key contacts inside and outside of the organization):

• Internal: Programme Office team, Product Development team, Sales team, IT Team, Service

• Desk Team, Finance Team.

• External: Merchants/Merchant principles, merchant’s technical contacts, acquirers, payment solution provider contacts.