Financial Services
Project Manager
Ref. JB-152
- Gibraltar
- Permanent
- £30,000 to 35,000 Per Year
Main Responsibilities:
- Onboarding new clients;
- Undertaking scheme, regulatory or client initiated projects;
- Setting up Apple and Google Pay for existing and new clients;
- Project management – full lifecycle from inception to closure;
- Liaise with internal stakeholders i.e. operations, compliance, client relationships, finance and business development;
- Liaise with external parties such as VISA, Mastercard, processors, card manufacturer and third parties;
- Produce client MIS reports and gather information for other internal reporting;
- Chair and run internal and client/third party calls;
- Remediate client escalations and escalate to the Head of Operations when necessary;
- Any ad-hoc projects and requests as required by the Head of Operations.
Job Specific Competencies
- Self starter, with the ability to investigate and research new iniaitives;
- Strong organisational skills, ability to meet tight deadlines and work effectively under pressure;
- Develop rapport and build strong relationships with different functions of the Organization;
- Be able to work closely and effectively with both internal and external stakeholders;
- Focused individual that is personable with good attention to detail;
- Project lifecycle management;
- Document project plans and manage RAID logs;
- Confident to chair meetings and lead discussions;
- Excellent communication skills in English both written and verbal;
- High PC literacy and ability to navigate new interfaces confidently and unsupervised;
- Flexible and adaptable to changing business environment.
Knowledge and Skills
- Financial Services background;
- Stakeholder experience;
- MS Excel, Powerpoint to a proficient level;
- Technically minded;
Desired
- Project management experience & exposure;
- Experience with payment schemes;
- Experience with APIs;
Education
- Bachelor degree 2:2 and above