Duties and Responsibilities: 

• Support the Project Managers for all new projects and change requests, from point of approval secured by Account manager 
• Responsible for PID creation to be used by the Project manager for tracking during project 
• Supporting the Project Managers to ensure final list of tasks included, before project commences is correct, and supporting the ongoing tracking, to keep the delivery date accurate 
• Support the Project Managers, where required, on weekly calls, with the Program Managers to action items as delegated to support during the onboarding of new Program Managers and partners and ongoing projects and change requests 
• Assist in the ongoing development and implementation of changes to existing programs, to promote growth of the portfolio and increased revenue. 
• Support our sponsored processors and card bureaus, during projects. 
• Support the Project Managers with the accurate/timely billing of projects and communicate delays to Program Managers, if bills are not settled in a timely fashion 
• Working closely with all stakeholders in Project meetings, including quarterly, mid and post implementation reviews. 
• Conversant with latest product and regulatory developments within the payments industry 
• Communicate to Project Manager and Account Managers when all project tasks are complete, so a PAL may be issued 
• Occasional overseas travel and out of work hours maybe required 
• Perform other related duties as assigned by the DOPD 
• Supporting the Project Manager in the initial reviewer on collateral, website, apps and Pay documentation

KEY SKILLS , KNOWLEDGE, EXPERINECE

• Good knowledge of the current and ever-changing regulatory environment
•  Understanding of project management principles
• Understanding of industry best practice 
• Good knowledge of card scheme rules and Pay requirements

EDUCATION AND EXPERIENCE

• A minimum of 2 years project management or administration experience 
• Good grasp of business acumen, recognizing and acting upon opportunities 
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate well with all levels of employees: management, team members, and external partners 
• A team player able to work effectively in a team fostered, multi-tasking and flexible environment 
• A self-starter who takes responsibility for quality of results and requires minimal supervision 
• Attention to detail with the ability to prioritize and organize work 
• Strong commitment to compliance with applicable law, policies, and procedures 
• Problem solving skills and demonstrated initiative in identifying areas of opportunity and following issues through to resolution