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Tech & Entertainment

Business Analyst

Ref. JB-175

  • Gibraltar
  • Permanent
  • NA

Our client is seeking a highly motivated and analytical individual to join our team as a Business Analyst (BA). You will be working on a wide range of IT related projects within a telecom’s domain, liaising with stakeholders of various levels, both internally and externally and you will be responsible for ensuring business requirements are identified, documented, analysed, and progressed within a structured and programmed environment, as well as supporting the implementation.

Responsibilities

  • Analysing the business needs of the organisation and identifying solutions to business problems using technology.
  • Ensuring solutions are in accordance with the broader BSS/OSS architecture strategy.
  • Gathering and analysing data to inform decision making and strategy.
  • Working with stakeholders to define project scope and objectives.
  • Developing and maintaining technical documentation, including requirement specifications, process flows, and user guides.
  • Creating and maintaining project schedules and budgets.
  • Communicating effectively with technical and non-technical team members, including presenting findings and recommendations to stakeholders.
  • Testing and validating technical solutions to ensure they meet business requirements.
  • Providing ongoing support and maintenance for implemented technical solutions.
  • Continuously improving processes and systems to increase efficiency and effectiveness.

Experience & Qualifications

  • A Bachelor’s degree in a relevant field, such as business, computer science, or information systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience with project management and the ability to manage multiple projects simultaneously.
  • Knowledge of business process improvement methodologies, such as Six Sigma or Lean.
  • Proficiency with data analysis tools, such as Excel or SQL.
  • Familiarity with relevant technologies and software, such as CRM systems or programming languages.
  • Experience in a telecommunications environment advantageous.

Got a question about your application? Get in touch!

Montagu Pavilion, 8 – 10 Queensway, Gibraltar GX11 1AA
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+350 200 67931

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